Frequently Asked Questions

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When does my vehicle’s oil need to be changed?
Each manufacturer provides a schedule of recommended time frames in which to have select services performed. This schedule is found within the owner’s manual and contains a recommendation for completing oil changes within a timely manner in order to protect the health of your car. If you cannot find your owner’s manual, contact our service center. Our friendly and knowledgeable technicians are happy to tell you when your oil need to be changed.
How do I know when to replace my vehicle’s battery?
The manufacturer of vehicle batteries makes it easy to learn this information — if you know where to look! The battery’s warranty date is comprised of a letter and two numbers. The letter tells you the month with “A” corresponding to January, “B” corresponding to February and so on. The numbers indicate the year. Therefore, a battery that has G18 means June 2018. In order to prevent any issues, you should replace the battery just prior to the end of the warranty period. As an alternative, you can visit our Service Center and we’ll be happy to check to be sure that it is still holding a charge.
What could be making my vehicle not start?
There are a few different causes that might make it so your vehicle won’t start. A dead battery and a malfunctioning starter are both possibilities. Both of these causes will often emit a clicking sound as you attempt to start your vehicle. One way to differentiate between the two is to test the battery with a voltmeter. While the car is off, the battery should have 12 volts on the voltmeter. With another person starting the car, check the voltmeter and note if the voltage drops below 10.5 volts. If it does not, chances are that the starter is the issue. Other possible causes of your car not starting as expected could be a malfunctioning sensor or a broken timing belt
My “Service Engine Soon” light is on. What should I do now?

These lights are here for a reason. This video will let you know what that reason is.

An illuminated “Service Engine Soon” light means that you should bring your vehicle to our service center at your earliest convenience. Our service technicians can plug a code reader into your car and diagnosis the issue correctly and quickly. There is one instance in which you might be able to figure out the problem on your own. If your “Check Engine” light illuminates briefly but then turns off again on its own, it is deemed to be a “soft code.” This code indicates that there is an incorrect mixture of oxygen within the car’s system and the oxygen sensor is alerting you to this fact.

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When do I need to replace my tires?
The answer to this question depends on several factors including the kind of tire on your car, the way you drive and where you do most of your driving. Gravel roads and other rough surfaces will make tires wear out more quickly. Highway tires and other types that are made of soft rubber also wear faster. Each type of tire includes an estimated mileage that you can expect it to last given the right circumstances.
Should I have my tires aligned when I get new ones?
In most cases, the answer to this question is yes. At the very least, you should have the alignment checked each time you get new tires. If your old tires have experienced uneven wear, an alignment is definitely in order.
What signs should I look for to tell me when I need to replace my tires?
Your tires can often display signs that they need to be replaced. Check their condition regularly and look for uneven wear and low pressure. Check the tread at the small bumps of rubber — these are called wear bars. When the tread and wear bars are nearly even, you need to replace your tires.
Help! I don’t know which tires to choose!

The right tool for the right job and the right tire for the right Nissan. Here’s how to figure it out.

Your best bet is to consult with our service technicians. They can give you a couple of professional tire recommendations based on the type of driving you do, how much driving you do and how often you drive.

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How will I know when to replace my hoses and belts?
The recommended time frame for replacing these crucial parts varies with each vehicle. While you can look in the owner’s manual for the suggested intervals, you’ll also want to be on the lookout for some signs as well. Belts that are dry rotting, shiny on the bottom or unable to hold tension should be replaced. Hoses that are cracking and/or soft should also be replaced.
Is there a difference between generic and OEM parts?
Original equipment manufacturer — or OEM — parts are those made by the manufacturer of your car. Whether they are sold by the manufacturer or a third party, their quality is guaranteed. Generic parts are put out on the market by other manufacturers. They often fit your vehicle as they are designed to do so but you don’t have any guarantees on their quality.

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Certified Professionals

What is a certified professional?
A certified professional auto technician is a person who has been fully trained to work on your vehicle. Because they undergo specialized training and are armed with years of experience, you’ll be assured of a job completed correctly and backed by a warranty.
What is a non-certified mechanic?
A non-certified mechanic is someone who does not hold a certification from the ASE. Because he or she is not ASE certified, you don’t know if the job will be done right the first time nor will you have the peace of mind of having a warranty on the work and the parts used.
Why should I choose an ASE Certified mechanic over one that does not hold that distinction?
The answer to this common question boils down to your peace of mind. When you use an ASE certified mechanic, you know that an experienced mechanic is working on your vehicle. This mechanic knows how to effectively and efficiently diagnose any issues with your vehicle. You also know that the work is right and you’ll have a warranty to back up that claim. You’ll also know that only OEM parts were used on your vehicle and that those are covered under a warranty as well. If anything goes wrong in regards to the work completed or the parts used, things will be made right for you.

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Nissan Bluetooth Connect
Nissan understands how important it is for their vehicle owners to stay connected. Their Bluetooth Connect system enables you to be integrated seamlessly with the world around you, even if you’re on the road. Keep your hands free and on the wheel while you banish unsightly cord clutter as you stream your favorite music and make calls wirelessly. It’s easy to do when you sync your mobile devices with Nissan Bluetooth Connect. Doing so is easy and provides you with a seamless method of staying connected. If you need assistance, we are here to help! Ask your sales associate or a technology specialist if you need assistance with pairing your chosen device to your vehicle. This enables you to begin enjoying this innovative feature even before you drive your new vehicle off our lot.

Setting up your Nissan with your smartphone is a match that’s guaranteed to last. Here’s how to make it happen.

Nissan Bluetooth Connect

Nissan HomeLink
Nissan HomeLink is an effortless way for you to enjoy continuity between your home and your vehicle. This technology-based system relies on your vehicle’s electrical system to provide it with power. This means that when you start your car, you have instant access to up to three devices that use radio frequencies to communicate. Integrate your home security system, exterior lights, garage door, interior lights, front gate and more conveniently within the interior of your vehicle. The possibilities for keeping you connected with your home systems are nearly limitless. You’ll even have the peace of mind of knowing that you’ll never have to worry about replacing the batteries because the Nissan HomeLink system is tied directly into your vehicle’s electrical system.

Who needs another remote control in their lives. With Homelink in your Nissan, not you.

Nissan HomeLink

Driving & Maintenance Tips

There are a few key ways that you can adjust the drive to not only help maximize your car’s gas mileage, but to also help make the most out of the recommended maintenance schedule for your vehicle.
As a rule of thumb, always start slowing down sooner rather than later when you come up to a stop light, a stop sign or find yourself in a similar type of situation. Remember that it takes more gas mileage to start from a complete stop than it does to just slow down, so if you have the opportunity to slow rather than stop you should always try to do so. The only exception to this rule is if your car is an electric vehicle with regenerative braking – in that case, you should absolutely come to a complete stop in most situations.
Driving and Speed Consistency
Along the same lines, always try to use the cruise control in your vehicle when you can – especially while you’re on the highway. If you can stay right around 55 miles per hour, you’ll go a long way towards increasing your fuel efficiency as high as it can possibly go for your particular car.
By and large, if you’re driving a well-maintained vehicle, it will always last longer than one that you’ve been neglecting. Regardless of whether you want to drive that car until it won’t operate any longer or if you’re thinking about selling it or trading it for a new model in the future, you’ll always get more money (and more miles) for your car if you take better care of it.
Sticking to the routine maintenance schedule also has the added benefit of helping with gas mileage, particularly because old plugs and things cause the car to use more gas than it normally should. So not only will your car last longer, but investing the time and energy to stick to the recommended maintenance schedule will literally pay for itself by way of fuel efficiency.
Also remember that tires are an important part of your car’s maintenance program. Making sure that your tires have the recommended level of air pressure doesn’t just prevent them from prematurely wearing out – it also helps make sure they maintain the best level of resistance between the tire and the road. If you neglect your tire’s air pressure, the vehicle has to work harder to keep itself going and will use more fuel as a result.

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Does Your Car Have a Safety Recall?

Recalls have been in the news a lot lately. We know you have questions about the effect of these recalls on the safety of you and your passengers. We can’t service every vehicle with an open recall, but we can alert you if your vehicle has one.

Find out if your car is affected.

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